Five Year Commercial Use Warranty for Pre-Ordered Monitors

Commercial Use Limited Warranty

(Preorder Launch Edition Monitor – United States)

This Commercial Use Limited Warranty (“Commercial Warranty”) is provided by Pulse PCs LLC (“Pulse PCs,” “Company,” “we,” “us,” or “our”) and applies exclusively to Products used for commercial, business, institutional, rental, industrial, or enterprise purposes within the United States.

This Commercial Warranty is separate from and does not extend the Consumer Limited-Lifetime Warranty.

1. Warranty Coverage & Term

Pulse PCs LLC warrants that the Preorder Launch Edition Monitor (“Product”) will be free from defects in materials and workmanship under normal commercial use for a period of five (5) years from the original date of purchase (“Warranty Period”).

“Commercial use” includes, but is not limited to:

  • Office or enterprise deployment
  • Retail, hospitality, or public display use
  • Rental or shared environments
  • Production, development, or studio environments
  • Any use exceeding standard residential consumer patterns

This warranty applies only to the original purchasing business entity and is non-transferable.

2. What Is Covered

During the Warranty Period, Pulse PCs LLC will, at its sole discretion:

  • Repair the Product,
  • Replace the Product with a new or refurbished unit of equal or greater functionality, or
  • Provide a refund of the original purchase price if repair or replacement is not commercially reasonable.

Coverage includes:

  • Mechanical malfunctions
  • Internal hardware failures under normal commercial operation
  • Defects in materials or workmanship

Replacement units may contain refurbished components meeting functional specifications equivalent to new parts.

3. What Is Not Covered

This Commercial Warranty does not cover:

  • Cosmetic damage not affecting functionality
  • Damage from misuse, abuse, improper installation, or negligence
  • Damage caused by unauthorized repair or modification
  • Damage from power surges, improper voltage, or failure to use surge protection
  • Burn-in, image retention, or pixel degradation resulting from static content display
  • Excessive operating hours beyond rated panel specifications
  • Mining, stress testing, or extreme high-intensity use
  • Consumables or accessories (cables, adapters, packaging)
  • On-site service, labor, or installation costs

4. Commercial Operating Conditions

For commercial environments, the Product must be operated:

  • Within manufacturer-specified temperature and humidity ranges
  • Using appropriate surge protection
  • Within recommended daily operational hour guidelines

Failure to comply may void this warranty.

5. Warranty Claims

To initiate a claim, the purchasing business must:

  1. Provide proof of purchase
  2. Provide the Product serial number
  3. Provide a description of the defect
  4. Cooperate with troubleshooting procedures
  5. Return the Product if requested

Pulse PCs LLC will cover standard ground return shipping within the United States for approved warranty claims. The customer is responsible for shipping the Product to Pulse PCs unless otherwise agreed in writing.

6. Disclaimer of Implied Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS COMMERCIAL WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE LIMITED IN DURATION TO THE TWO (2) YEAR WARRANTY PERIOD.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • PULSE PCS LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF DATA, OR BUSINESS INTERRUPTION.
  • TOTAL LIABILITY SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.

This limitation applies regardless of legal theory (contract, tort, negligence, strict liability, or otherwise).

8. Governing Law & Venue

This Commercial Warranty shall be governed by the laws of the State in which Pulse PCs LLC is organized, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in that state.

9. Contact Information

For warranty support, contact:

 

Pulse PCs LLC

14930 120th ave, Hanska, Minnesota USA 56041

michael@pulseperformancepcs.com

mary@pulseperformancepcs.com

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